An answer to your question.

You can send us a cancellation request under the " modification and cancellation " section in the " Manage my booking " section on our website.

1) Log in to access the "Manage my booking" section with your arrival date and your email address (the one used to make your booking).

2) Go to the "modification and cancellation" section.

3) Choose the "Cancel booking" option and follow the steps.

Attention! This is a cancellation request, your booking has not yet been canceled! Canceling your parking will always involve fees. Depending on your cancellation insurance. If you have not taken out cancellation insurance, no refund will be possible!

You can receive your reservation again at any time from the "Manage My Booking" section of our website.

1) Log in to access the "Manage My Booking" section with your arrival date and your email address (the one used to make your reservation).

2) Go to the "your reservation" heading

3) Click on "Print"

You will receive your reservation by email within 24 hours (in fact, probably within a few minutes).

Attention! This message may end up in your spam folder (or under the Promotions tab in Gmail).

You can receive your reservation again at any time from the "Manage my booking" section of our website.

1) Log in to access the "Manage my booking" section with your arrival date and your email address (the one used to make your reservation).

2) Go to the "your reservation" heading

3) Click on "Print".

If you have not received an electronic confirmation despite having paid, this is an anomaly. We can easily assist you. Please contact us by email at info@allopark.com.

The time from which you can check in online varies depending on the parking. Most parkings allow you to check in online 24 hours before departure.

You will find all the information about online check-in under the "Book" section on our website.

By booking your parking space well in advance via Allopark, you will ensure a stress-free journey. You choose the parking that suits you and you will be reassured because your parking is secure. You might even benefit from an exclusive reduced rate for online booking. If you do not know all the details of your flights, this is not an obstacle, you can still book your parking space via Allopark.

Get a spot for the best price

On one hand, you want to plan your trip and book your parking space in advance, thus ensuring the availability of the spot in question. On the other hand, you want to take advantage of a low-cost parking, a spot at the best price. However, you do not yet have your flight details. At Allopark, in collaboration with all the parking providers on the platform, the booking formalities have been made flexible to best meet everyone's expectations and needs. For example, you can fill in 12 h on the booking form in the schedule field. The booking times are only indicative so that the parking staff can organize themselves. You might also not know your flight number. In this case, you can fill in your destination. But rest assured, your booking will be well recorded.

Get flight information

When you book a plane ticket with an airline, you will find all the flight information on their website. You can also find the flight number as well as the departure and arrival times in the email you receive after making a booking. However, this email may arrive a little later, but not at the time of your booking with the ticket provider. As soon as you are informed of your flight details, you must then send them by email or in the manage my booking tab to Allopark, or directly to your parking provider, to complete your booking. You can also modify your booking details yourself, there is a dedicated space for modifications on the platform. Note that in all cases, the modification remains free only as long as the departure and arrival dates remain unchanged.

You want to go on a trip, the most efficient and safe solution to have a parking space close to your airport is to book through our booking platform Allopark.

The first thing to do is to select the airport.

When you arrive on the initial page of Allopark you must select an airport and enter the departure and return dates with flight times. Once these are entered, the list of available parking providers on Allopark will be displayed, and even better, with their respective offers and rates. Packages, various services such as shuttles, valets, optional washes... will be detailed for each provider. You can even compare offers based on many search criteria, according to your own needs. You will be spoiled for choice, and you can even create a sort of quote for each pre-selected provider.

Book the parking that meets your expectations

Once you have chosen the parking provider that suits you best, you can then proceed easily and quickly to the actual booking. You will only need to fill out the rest of the form to access the secure online payment interface. Once payment is made, your booking is confirmed, and you will receive a confirmation email. This email will serve as your booking voucher and your payment receipt, proof of order payment. Your file number as well as your own data and those of the parking will be included. The itinerary to reach your parking space is also indicated. The parking attendant, or the operations manager will be notified of your arrival, and will receive a copy of this email at the same time as you. However, at this stage, it is still possible to modify or cancel your booking.

No, each reservation must be made separately for each vehicle.

One reservation per vehicle.

You must therefore make the reservations one after the other by filling in all the requested information. To ensure the parking spaces you need, we advise you to book in advance with Allopark.

Park the cars together in a secure area

However, depending on the chosen parking provider, each car will have a different confirmation number, and by extension its own confirmation email. The confirmation will be sent to this person, at their email address. All this is due to the integrity of security at the parking level. Nevertheless, in parking lots, there are often no fixed parking spaces. Also, if you have not opted for a valet service when booking and you park your car yourself, you can then place them side by side when you have enough space in the area dedicated to your reservation.

To enjoy your trip peacefully, it is essential to book your parking space near the airport of your choice in advance, or even as early as possible to take advantage of the best possible discounts.

Plan your trip in time

Plan your trip by booking in advance, it’s ideal. This way, you will avoid unpleasant surprises at the time of your departure. You will be sure to have a parking space, but also that you can choose between all the parking providers with the best prices on parking lots around airports. You have more choice on the parking that suits you, while being reassured because your parking is secure. Some providers on Allopark even offer a reservation of your spot from 1 month to 6 months and more, well before your departure date.

The most recommended deadlines

The most recommended deadlines are two days in advance for low seasons, and 3 days for high holiday seasons, given the number of travelers who will frequent the airport during these peak periods. Otherwise, the selected parking lots may be fully booked on the desired dates, and you will not be able to continue your reservation. However, Allopark can offer you other parking providers who still have a space available for the period of your stay.

Other possibilities

Nevertheless, many providers on the Allopark platform offer a reservation up to three, or even two hours, before your flight departure time. But of course, this will depend significantly on the availability of parking spaces. Similarly, you may not have been informed of your departure and arrival times until the last moments, this does not prevent you from making a reservation two days in advance. A section is dedicated to this topic. You can then modify your reservation once you know your flight details. You can do it yourself on the Allopark website, or contact the parking provider at any time by email or phone to communicate the changes to your travel data.

As soon as you have made your reservation, you will receive the confirmation by email after a few seconds.

In the case of payment by bank transfer, the confirmation will only be sent to you once we have received the payment (2 to 3 working days).

The validation of your reservation

Once your form is completed, you can proceed to validation and payment. A few seconds after your reservation, you will receive a confirmation directly displayed on your screen and another one will be sent to you by email. From that moment, your request has been taken into account, you are sure to have a spot. If the parking had been full, it would have been impossible for you to make the reservation. Reservations made via Allopark automatically generate booking vouchers.

The confirmation email

The confirmation of your reservation that will be sent to you by email at the address you provided will include among other things the booking voucher, the precise itinerary to reach the parking, the instructions for the service you have booked, as well as the phone number of the parking. You will find your data, the vehicle data, and the booking dates on the voucher, it serves as proof of your parking reservation. It is therefore essential to have it with you to present it at the parking reception upon your arrival. However, if the confirmation you receive by email contains any errors, or if you want to ensure once again the confirmation of your reservation, you can directly contact customer service.

Without a printer, bring your smartphone, tablet, or laptop

If you don't have a printer or for other reasons, you cannot print the booking confirmation, rest assured, at the very moment you validate your online booking, the parking provider has been notified of your arrival and has received a copy of your confirmation email.

You can show your booking voucher on your smartphone, tablet, or laptop. This serves as proof for the provider that you have indeed made the reservation, allowing your vehicle to access its designated spot.

When planning a trip, you may not have the exact times to make a reservation, this is not a problem because you can always modify the times of your reservation later.

Fill out the form and book your parking space

Flight data may be available on the website of the airline you have chosen. You can also find the flight number, departure and arrival times, in the confirmation email when you completed your reservation with the company. However, on Allopark, you can book your parking space in advance even if you do not yet have all your flight data. In your reservation form, fill in all the details that concern you.

For additional details, in the boxes reserved for departure and arrival times, put for example 00:00. Then validate your reservation. You will receive a confirmation. But as soon as you are informed of your departure and arrival times, you must then modify these times for your reservation. You can either do it yourself by going to the Allopark platform, or by sending us this information by email. You will then receive a new confirmation.

AlloPark is a brand derived from GR4 Invest S.A.R.L. In other words, GR4 Invest is the parent company of Allopark.

As an airport parking comparison site, Allopark also functions as a booking agent for parking services provided directly by various parking providers near the airport. It is therefore entirely credible that when you have booked a parking space through the Allopark platform, it is the name GR4 Invest that appears on the transactions in your account statement.

Rest assured, this is once again proof that your booking has indeed been recorded, allowing you to travel with peace of mind.

Booking a parking space via Allopark is simple and easy. First, you indicate your airport as well as your departure and arrival dates to then access the various offers from airport parking providers in question. Once you have chosen your provider based on your needs, you can then proceed to validation and payment.

You can pay for your reservation either online or by bank transfer. To this end, Allopark accepts various payment methods on its site. However, during your reservation, all available payment methods are clearly indicated.

Online Payment

Payment can be made by various bank or credit cards such as Visa, Mastercard, Maestro, CB... or by Apple Pay or Google Pay. All online transactions on Allopark are conducted through a secure connection. The platform uses a secure payment system, which is a method of encrypting personal data. Your name, address, and account details are made invisible, unreachable, and therefore cannot be retrieved by a third party. The exchange of information is only between you and your financial institution.

Payment by Bank Transfer

You can also pay for your parking space by bank transfer. You will make your payment to the account number you will receive by email.

Your reservation will be validated upon receipt of your payment, and a confirmation email containing the voucher will be sent to you.

Note that the receipt of your payment may take up to 2 to 3 business days. It is important to mention the reservation number (AL-...) in the communication of your transfer.

It is necessary to pay in advance to be able to reserve your parking. By paying for your reservation in advance on Allopark, your spot will be reserved and will reduce waiting time at the parking.

In case of cancellation

You have already paid for your reservation, but now you want to cancel it. It is possible to cancel the reservation, within 24 hours before the day of departure. However, this is only possible if you have cancellation insurance. A bank account number may be requested in case of a refund. It should be noted that some services may be indicated as non-refundable, depending on the providers.

Depending on the airport parking provider or service you have chosen, you may need to leave the keys with the staff. If this is the case, this information is included in the parking information sheet.

For the shuttle service

If you have opted for a shuttle service, you will drive your car to the parking area yourself. It will then depend on the parking provider whether you need to hand over the vehicle keys or not. In the vast majority of parking lots on Allopark, this is not necessary. This information will be communicated to you at the time of your reservation. If it is necessary to hand over the keys for the shuttle service. In case of need or emergency, your car will be moved, but rest assured, it will not be used for other reasons during your stay.

For the valet service

If you have booked a valet service, on the day of departure you will go directly to your terminal. In this case, you must leave your keys with the driver who meets you at the airport hall so that he can drive your car back to the parking you have selected. Upon your return from travel, an employee of the parking provider will be waiting for you at the arrival hall, and will return your keys and your car to you.

Allopark only works with responsible and professional partners who are aware of their commitments and take care of customers' cars. The parking provider reserves the right to move your vehicle only if necessary. You can leave reassured, the parking will take care of your keys as well as your vehicle.

You are driving yourself to the parking

Once you have confirmed your reservation on Allopark, you will automatically receive a confirmation email. In this email, you will find the precise directions to the chosen parking provider. Moreover, you can print it along with your booking voucher so you can easily find your way. Similarly, the phone number of your parking provider is on this confirmation voucher, and you can call them directly. Thus, the parking staff can guide you step by step if you find it difficult to reach the parking area.

You have chosen a valet service

Even though directions to the parking are provided in the confirmation email of your reservation, in truth, with the valet service, you don't even need to know them. You will go directly to the airport's departure terminal, and an employee from the parking provider will be waiting for you. You hand over your vehicle keys, and they will drive it to its reserved spot. After your trip, an employee will be waiting for you with your vehicle at the arrival hall. However, you must call your provider in advance to inform them of your departure and arrival. This way, your parking provider can organize accordingly. Their number is clearly indicated in your confirmation email.

Nevertheless, all providers on Allopark are parking services near the airport, just nearby. They are easily accessible, and it is unlikely to miss them.

The shuttle is a comfortable and fast means of transport to take you from the parking to the airport. Everything is done to simplify your departure, stay, and return. No need to worry about finding a spot near the terminal, the shuttle will drop you off there and your car will remain safe with the parking provider. You can travel with peace of mind by booking your parking on Allopark.

Employees will take care of you

For departure, once you arrive at the parking, you park your car and parking employees will help you with your luggage, which they will then load into your shuttle. You will then be taken to your departure terminal on time. And vice versa for your return, once you have collected your luggage, you call and a shuttle will take you back to the parking, and employees will once again take care of your luggage. You will not have to worry about anything.

Departures are adapted to flight schedules

Each shuttle departure is scheduled according to arrivals at the parking. Furthermore, when you fill out your reservation form, it is important to clearly mention your departure and return times so that the parking provider can organize and plan your transport.

For security and logistical reasons, you may be asked to hand over your car keys to the parking staff. However, as soon as you book on Allopark, this information will be provided to you.

Valet service

If you are worried about being late for a flight, if you want to drive your own car to the terminal, or simply want to enjoy a more convenient service, the valet service provides for the pickup (and return) of your car by one of the parking provider's employees directly at the airport, without going through the parking. A quick and easy procedure, the handover and pickup of the vehicle take place at the airport terminal. It is therefore imperative that you hand over your vehicle keys to the employee so that they can drive it.

For your departure, a few minutes before your arrival at the airport, you will need to contact the number indicated on the booking confirmation, the agent will provide you with delivery instructions, and an employee will be waiting for you at the departure hall. For the return, after collecting your luggage, you will need to contact your parking provider by phone, and an employee will bring your car back to the arrivals area.

Shuttle service

When you hand over your car keys to one of the parking provider's employees, an inspection will be carried out in your presence, and a complete receipt form will be signed. This way, you will be reassured of your car's safety. Once the procedures are completed, an employee or the shuttle driver will load your luggage and accompany you to the airport in a few minutes. On return, a shuttle will pick you up at the airport at the agreed time. Upon arrival at the parking, your keys will be returned to you, and a brief compliance check against the receipt form at your departure will be conducted.